Privacy Policy

PMU Elite Academy ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Information We Collect

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our courses and services
• Processing payments and managing subscriptions
• Creating and managing your account
• Sending course updates, educational content, and relevant communications
• Responding to your inquiries and providing customer support
• Analyzing usage patterns to improve our platform
• Complying with legal obligations
• Marketing and promotional activities (with your consent)
• Preventing fraud and ensuring platform security

3. Data Sharing

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with trusted service providers who process data on our behalf, including payment processors (Stripe), email service providers, and analytics platforms. These providers are contractually obligated to use your data only as necessary to provide services to us.
• Legal Requirements: We may disclose information when required by law or to protect our legal rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for purposes you specifically authorize.

4. Cookies

Our website uses cookies to enhance your experience. For a detailed explanation of the types of cookies we use and how to manage them, please see our Cookie Policy.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account Information: Retained while your account is active and for 12 months after account closure
• Payment Information: Retained as required for billing, tax, and legal purposes (typically 7 years)
• Marketing Data: Retained until you unsubscribe
• Analytics Data: Typically retained for 24 months

You may request deletion of your personal data at any time, subject to legal retention requirements.

6. Your Rights (GDPR & UK Data Protection)

Under GDPR and the Data Protection Act 2018, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal requirements)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, portable format
• Right to Object: Object to processing of your data for marketing or profiling
• Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at info@pmuelite.com with "Data Subject Request" in the subject line. We will respond within 30 days.

7. Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction, including:

• SSL/TLS encryption for data transmission
• Secure payment processing via Stripe
• Regular security assessments and updates
• Restricted access to personal data
• Employee confidentiality agreements

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of any information transmitted online.

8. International Data Transfer

Your information may be transferred to, stored in, and processed in countries other than the UK. By using PMU Elite Academy, you consent to the transfer of your information to countries outside the UK, which may not have the same data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any linked websites before providing your information.

10. Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about our data handling practices, please contact: